Worse customer service by Sales team!
I’ve had the worse customer service from the sales team! I’ve asked for a refund after returning unused gloves because you sent me the wrong color. I demanded my order confirmation to show O orders black and not leather brown. Their reply was to return them back unused for a refund, which returned at my own shipping cost and now I don’t get a refund because it didn’t come in the original packaging material!! They never mentioned that!. No where does it require this in your we site or am I wrong? Sales team could have directed me to their refund policy but they never did so must not mentioned it, in fact I put the unused pair of gloves in nice bubble wrap packaging material since I was in the warehouse at my job! I kindly ask you to review my email chains with Chad, the sales person and please refund my gloves! I will continue to request this as I don’t feel I did anything wrong to deserve this!
one is noticeably thinner
Different grip rubber thickness. Bought on Amazon have tried contacting you thru them and directly. Want to know if I can get replacement for just one or I’ll return both.
Shipping price!
Why in the world is shipping $52 for 4 sets of pad grips.
Amazon has a similar product for similar price and free shipping, so I guess you’ve lost a long term customer
Just received mine in the mail today 3/20/21 and the metal is rusted. Very disappointing
Just received mine in the mail today 3/20/21 and the metal is rusted. Very disappointing
Lifting strap grip came apart
Hi-I purchased a pair of the grips linked below last week and the padding material on the inside of the left grip came off today. The rubber underneath is not comfortable when under a load as it catches skin. Would you be able to send me a replacement left grip? I am happy to send a picture of what I am describing if you would like. https://grippowerpads.com/buy-now/#!/Lifting-Straps-Gloves-PRO-Weight-Grips-Heavy-Duty-Straps-Alternative-to-Power-Hooks-Deadlifts-Adjustable-Neoprene-Padded-Wrist-Wrap/p/84420720/category=16016062
Bad business practices
I just received a refund for my order. I bought two cobra grips that were clearly on sale and got refunded without an explanation. It’s sad when companies don’t care about their customers.
paid for two ankle straps only got one.
bought grip powerpads ankle straps. only got one! paid for 2.
My review is pending your response.
Broken buckle
Hi. I own the lever belt and recently my buckle broke. Is it possible to get a new buckle sent? Thanks
Gloves broke so fast, quality issue?
Hello,
I purchased the “Grip Power Pads Elite Leather Gym Gloves with Built-in 2 Inches Wide Wrist Wraps” from amazon on 2/6/2019. These popped a seam on one of the pads on the palm on 3/17/2019. The thing is I really liked the gloves until they broke…I have had way cheaper gloves last away longer than this and it’s extremely upsetting. Dumping almost 50$ to have them break in just over a month, it sucks.
Tearing after less than 2 weeks
I purchased the gloves less than 2 weeks ago. They feel amazing, but it’s started to tear already!! Somewhat disappoining, I must admit..
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